Twice in the last week – once on the phone and once when I was face to face with a customer – I was told I sounded like a recording. I do have a standard greeting when I answer the phone (“Good morning/afternoon/evening Bobs Furniture. This is Susan. How may I help you?”) and when I begin explaining who we are and our connection to Outreach Community Ministries (and appreciation for – but NOT connected to – Wheaton Christian Center Church) as well as explain the church’s fairly new rummage sale – and THEN go on to talk about how to shop our store, forms of payment, delivery charges and store hours – and times all of this by 5 1/2 years – twice a week – multiple times those two days – you can easily see why it all might sound somewhat canned.
Yet I never want people to think I’m dishing up some rote message. How to make things I’ve said – literally – hundreds of times sound fresh and new is a problem.
Thankfully, I have no problem blathering on – in new ways – about all the amazing furniture available for purchase today (Friday) from 1 to 8 and tomorrow (Saturday) from 9 to 4! The warehouse is packed with fabulous merchandise! Here’s just a FEW of the new-to-us items you’ll find in our 30,000 square foot showroom!
gorgeous oak table, one leaf and six chairs – priced $245
very comfy sofa – feels like down-filled seat cushions – just needs to be cleaned – priced $85
another nice cream colored sofa – this time a twill and there are great slipcovers if you want to change the look – one seat cushion has a stain but the rest is near perfect (donor always had slipcovers on sofa) priced $95
fun sofa by Craftwork (Craftworks?) priced $50
this is a fabulous dining set by Ethan Allen – round table with four chairs (seat cushions need to be spot cleaned) – only issue, there’s a leaf that goes with table and Teresa and I couldn’t open the table far enough to get leaf in (opens a little and then stops) – I would have added another $100 to price if not for this problem – Bobs Furniture price $195
two sweet green checked chairs by Calico Corners – one is faded and so priced $65; other is in mint condition and is priced $85
loveseat also by Calico Corners – and it’s lovely but needs to be cleaned – priced $95
two matching (though in photos they don’t look matching) floral swivel rockers priced $95 each
amazing, gorgeous, fabulous pleather vintage chair by the Chair People (in Chicago) – in mint condition priced $95 (what’s with everything priced $95 today?)
beautiful bedroom set by Dixie – dresser w/mirror priced $95; chest priced $125; not shown: a two drawer night stand for $45; full-size headboard (no frame just the headboard) for $35
great little dining set from IKEA – tempered glass top table and four stackable chairs – all for $75
originally a very pricy Room and Board two piece – sofa/chaise – some issues with fabric (and everything just needs to be adjusted – know what I mean?) – needs to be vacuumed (tons of crumbs and stuff under all cushions) priced $125
this is an amazing gray leather (and parts are pleather) – 6 piece sectional (one end is a chaise and one end is a recliner) – multiple ways to configure based on your floor plan – only issue is pleather has rips on one section of the top of the corner piece – priced $245 (which – in my humble opinion – is a steal)
lovely sofa and loveseat by Pem-Kay – sofa priced $65; loveseat $45
this Room and Board sofa is a classic that will go with any style and is amazingly comfortable – whole thing needs to be cleaned (which will cost you around $125 to have it professionally done) – Bobs Furniture price $195
neat country-flavor sofa, side chair and two pine end tables (note wood trim on sofa and chair) – sofa is priced $75 (fabric has some pilling); side chair (rip in one arm) $40; end tables $40 each
this is a nice Ethan Allen gray-tweed sleeper sofa priced $95
oval outdoor wrought iron table with two bouncy chairs (one chair on top of table – not sure why Nate put it there) – set is priced $55. That’s Teresa in the background taking notes while I take photos – I so appreciate her help and faithful volunteering at Bobs! You’re the best Teresa!
neat-o Lazboy rocker/recliner priced $65
lovely round end table (with a pull out piece for your teacup – why can’t you just put your teacup on the top of the end table?) priced $65
Ethan Allen floral sofa priced $135
wonderful two piece Broyhill china cabinet priced $185
butcher block top table (top needs to be refinished) priced $55; wingback chair for $45
great over-sized Lazboy rocker/recliner priced $85
I love the high back on this comb back Winsor chair priced $65 (and there are two of them – priced $65 each)
twin size headboard, footboard, side rails, under bed drawers and bunky board – all for $165; twin mattress priced $50; matching three drawer nightstand priced $45; larger three drawer dresser w/mirror priced $65
retro dresser w/mirror (some veneer coming off and mirror has corner cracked off) priced $40; matching chest of drawers for $65
massive dresser with mirrored hutch priced $50
wonderful Ethan Allen wall unit includes: two, three drawer dressers each with bookcase hutch, desk, lighted bridge and bulletin board – all for $195; chair is priced $35
So, if you stop in the store and engage me in conversation and think I sound like a recording – a polite “ahem” and a chuckle should be good reminders that I need to press my “pause” button, stop worrying about the ten other things which are distracting me from being fully present with you and relax – since I’m genuinely glad you’re at Bobs Furniture and thrilled to connect with you. Truly.
Because bottom line, I am passionate about my work and about you, dear reader – and all my customers, volunteers, donors and those served through Outreach and there’s nothing mechanical, recorded or rote about that!
Note: Many thanks to Joy for taking the photos and providing the Friday weekly update post last week! You’ll hear from Joy again in a couple of weeks.
Comments "I’m a live person–I just sound like a recording"
Post a Comment